I’m sooooo frustrated this morning!!! Mainly because my phone needs to go in for repairs, I know you’re thinking, “that is not the end of the world, sometimes technology fails and you need to get it sorted”, that is all good and well, but this is the third time with THE SAME PHONE!!!!!
I haven’t even had the blackberry for that long , but it seems to spend more time being “repaired” (I think they actually just stick a sticker on it and ship it back to me) than it does with me, and when it is with me, the tracker pad gets stuck and I have to watch, IN COMPLETE FRUSTRATION, how a text, email, bbm or app upgrade is sent to my phone and I cant do anything about it! it also sucks that I CANT SWITCH OFF MY ALARM!!!! it’s stuck on snooze and has gone off every 5 minutes since six this morning.
I complained to the cellphone company and apparently they can give me a new phone (I’m on contract) FINALLY! but wait there is a catch.
You know all those other times I took it in naively believing that “sending it in for repairs” meant “getting it fixed” (and ending up waiting over a month to get it back – it was supposed to take two weeks at a time, so imagine my surprise after phoning and going in a couple of times to pick up phone and being told it was not ready, then getting a phone call asking when I’m coming to collect my phone that has been in their storage room for ages- IDIOTS!).
Anyway apparently they can’t give me a new phone unless I prove my phone has been in “for repairs” repeatedly. I must prove this by supplying them with the receipts from the previous repairs, which I didn’t keep because quite frankly I did not think I’d need it again!!!
I’m currently so annoyed I could spit (I don’t spit, but prob could now) anyway wish me luck or at least get bail money together for the case of “frustrated customer beats cellphone shop employee into a coma with broken blackberry” I just might be involved in that.
Have a good day all.
